Returns & Exchanges

At Yardstick Coffee, we strive for the perfect brew, but if you are not satisfied with your purchase, we offer returns on non-perishable equipment and exchanges for defective coffee beans within 7 days of receipt.

1

Contact Support

Email our customer service team with your order number and a photo of the item you wish to return or exchange.

2

Verification

Our team will review your request to ensure the items are in their original packaging and meet our safety standards for food products.

3

Prepare Shipment

Once approved, securely pack your items and send them back to our main roastery address provided in the confirmation email.

4

Refund or Replacement

After inspecting the returned goods, we will issue a store credit or dispatch a fresh replacement bag of coffee to your doorstep.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing